Customer Service: There Are None So Blind…
Do you hear your audience listening?
by Bruce Turkel
I’m sitting in the second row of the big conference room listening to the keynote speaker at a corporate event. Every few minutes the speaker raises his hand and asks the audience if they’ve experienced whatever it is that he’s talking about. read more
Get Unstuck by Engaging in a Strategic Market Analysis
by Jill J. Johnson
If you are struggling with sluggish sales, there are two critical areas you must review to address the situation. The first is determining if the slowdown is due to changes in your target market. The second is determining if your sales and promotional approaches are ineffective. read more
The “Gig Economy” leaves some working Americans financially vulnerable
In recent years, a greater number of working Americans have left the 9-to-5 career path for the “gig economy,” taking on part-time, contingent, or independent contractor positions. According to the Bureau of Labor Statistics, the proportion of the U.S. workforce employed part-time (i.e., less than 35 hours per week at any one employer) has increased… read more
LIMRA and LOMA Establish the Robert A. Kerzner Scholarship Program
From the start, Kerzner was an 'agent of change'
LIMRA and LOMA today announce the Robert A. Kerzner Scholarship Program, established to honor Robert Kerzner for his contributions to the insurance industry and his years of service as CEO of LIMRA, LOMA, and LL Global. read more
Investors Sought Out RIAs in 2018 Amid Market Volatility
RIAs expect more strong growth in 2019, as they welcome investors seeking advice, attract new talent, and adopt technology that enhances the client experience
Volatile markets in 2018 drove more investors to seek out the guidance of independent registered investment advisors (RIAs), with RIAs citing nearly 20 percent growth, on average, both in assets and revenues in 2018, TD Ameritrade Institutional1 found in its latest RIA Sentiment Survey. read more
Data is the Name of the Game
But how will it play out for insurance?
by Mark Breading
CES, which once centered on Consumers and Electronics (per its name), now extends far beyond consumers and focuses much more on software and data than on the electronics and hardware. read more
Children of Millionaires Want to Inherit Parents’ Values More Than Their Wealth
Confidence for future wealth is high, but many say they need more financial acumen
More than nine in 10 Generation Z and Millennial children of millionaires say the most important thing they will inherit is their parents’ values, not their wealth, according to a recent survey by Wells Fargo Private Bank. More than four out of five (84 percent) say they want to sustain and build on their family’s… read more
10 Financial Planning Tips to Start 2019 off Right
Getting a client's house in order often requires them to make a fresh start... and take care of some basic housekeeping
The first few weeks of the new year are a perfect time for Americans to ensure their financial house is in good order and set themselves up to achieve their monetary goals. read more
Nobel Laureate Among Contributors to Latest Installment of “Financial Planning Review”
Second installment of CFP Board Center for Financial Planning's peer-reviewed, academic journal now available
The CFP Board Center for Financial Planning tomorrow has issued the second installment of Financial Planning Review, featuring key research benefitting the financial planning profession – including a paper co-authored by Harry Markowitz, recipient of the 1990 Nobel Memorial Prize in Economic Sciences. read more
Billing: From Back Office Function to Innovative Growth Engine
Everything is connected...
by Denise Garth, Sameer Karode and Badri Mallikarjunan of Majesco, a company with two decades of experience in providing insurance platform software solutions and consulting services for the insurance industry across lines of business – Life, Annuity, Health, Pensions,Property & Casualty (General Insurance), and Group & Voluntary Benefits insurance.
Everything is connected. In insurance, this is proving true throughout the value chain. In order for an insurer to enter the realm of Digital Insurance 2.0, it must consider the connections and adapt accordingly. Fortunately, digital insurance transformations are enabling. read more
Survey: Millennial Business Owners Most Likely Generation to Work With Advisors
Millennial business owners seek guidance from trusted source on insurance, financial planning
Cautious Millennial business owners are more likely than other generations to work with insurance agents on a wide variety of insurance and financial issues, according to recent survey data read more
Smart Strategies For Required Distributions
Answer 4 key questions to help you manage RMD spending and gifting
You've saved for years to get to retirement and now that you're no longer working, it's time to dip into those savings—even if you don't really need to. Once you reach age 70½, the IRS mandates you to take required minimum distributions, or RMDs, each year from traditional IRAs or employer-sponsored retirement accounts. read more
What Do Financial Advisors Give Investors?
Survey Says: Confidence
According to the sixth-annual Legg Mason Global Investment Survey (LMGIS), U.S. investors who work with a financial advisor (FA) are more than twice as confident they will have enough money to enjoy a comfortable life in retirement. read more