Technology / Social Media

  • If You’re Not Digitally Transforming, You’re Dying
    If You’re Not Digitally Transforming, You’re Dying

    It’s not your daddy’s database: New thinking on legacies, brands and customer engagement

    The world is changing rapidly, and once-loved “legacy” brands are falling out of favor. The reason is painfully simple. At one time these brands exceeded customers’ needs and stood for something they cared about. (That’s how you earn love.) But today’s customers are different. Very different. The vast majority are living a lifestyle that has…
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  • Technology Helps Protect Profitability During Pandemic
    Technology Helps Protect Profitability During Pandemic

     Advisors and financial professionals prioritize digital client experience and self-service tools

    As the COVID-19 pandemic puts immense pressure on American business, driving record levels of unemployment and an increasing number of closures, advisors and financial professionals say their practices are not immune to the impact. Nationwide’s sixth annual Advisor Authority Study, powered by the Nationwide Retirement Institute, surveyed more than 1,800 advisors, financial professionals and individual…
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  • Cybersecurity & The Challenge For Financial Services
    Cybersecurity & The Challenge For Financial Services

    Solutions lie in clear and high-level governance

    Cybersecurity has become a top concern for the boards of financial-services firms, and the level of concern seems to be growing day by day. With organizations seeking to create new digital customer experiences, applying sophisticated data analytics, and investing in a wealth of other technology innovations, cyberrisk management clearly requires governance at the highest levels.…
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  • Realigning The Fundamentals After Covid-19
    Realigning The Fundamentals After Covid-19

    Accelerating digital transformation in a new world

    There’s little doubt that insurers are feeling the effects of disruption. But in 2020, disruptive challenges arise not just from innovative competitors or the pace of technology change, but also from a pandemic that has up-ended lives, businesses and economies worldwide. It’s not surprising, then, that COVID-19 casts a long shadow on the Efma–Accenture Innovation…
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  • NAIC Selects Conning’s GEMs ‘Economic Scenario Generator’
    NAIC Selects Conning’s GEMs ‘Economic Scenario Generator’

    A tool to provide ‘scenarios’ and ’simulate future economic states’

    Conning, a leading global provider of risk and capital management software and professional services to the financial industry, has been chosen by the National Association of Insurance Commissioners (NAIC) to provide its award-winning* GEMS® Economic Scenario Generator scenario files for use in calculations of life and annuity statutory reserves and capital under the NAIC RBC…
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  • Remote Operations Broaden Appeal as Enduring Workplace Option
    Remote Operations Broaden Appeal as Enduring Workplace Option

    Businesses look to leverage flexibility from off-site work, while keeping physical and collaborative workspaces as a part of the future landscape

    Companies are planning on retaining remote work options to a greater degree than they did pre-pandemic once workplace restrictions ease, the third-quarter AICPA Economic Outlook Survey found. The survey polls chief executive officers, chief financial officers, controllers and other certified public accountants in U.S. companies who hold executive and senior management accounting roles.
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  • New Opportunities and Risks for the U.S. and Canada in Digital Channels During Global Pandemic
    New Opportunities and Risks for the U.S. and Canada in Digital Channels During Global Pandemic

    Overall decline in human-initiated attacks, growth in bot attacks targeting financial services organizations

    LexisNexis® Risk Solutions today released its biannual Cybercrime Report, which tracks global cybercrime activity from January through June 2020. The report dives deep into how the COVID-19 pandemic has impacted the global digital economy, regional economies, industries, businesses and consumer behavior. The period has seen strong transaction volume growth compared to 2019 but an overall…
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  • How Robos Are Gaining Traction By Providing Critical Digital Advice
    How Robos Are Gaining Traction By Providing Critical Digital Advice

    Wealthy millennials and experienced investors look to capture the mass market

    Robos[1] are catching on with wealthy millennials and more experienced investors in a highly competitive marketplace where only robos with distinctive value propositions that meet “new” customer needs will survive, according to a new report by Hearts & Wallets.
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  • Why Are Insurer’s Struggling To Find Value In Their Data?
    Why Are Insurer’s Struggling To Find Value In Their Data?

    Embracing cloud computing, data analytics and artificial intelligence (AI)

    Four big obstacles are blocking insurers from reaping the value of their data and becoming data-powered companies. Insurers are fast realizing that their data is a critical asset that can give them a big edge on their competitors. But many carriers struggle to unlock the value trapped in their data. Our research shows that big…
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  • Making It Work In The New Virtual & Hybrid Workplaces
    Making It Work In The New Virtual & Hybrid Workplaces

    What we are learning in crisis about our ability to ‘return to work'

    An international Boston Consulting Group (BCG) survey on employee sentiment reveals that productivity can be maintained surprisingly well in a virtual or hybrid work setting, according to a new BCG article, What 12,000 Employees Have to Say About the Future of Remote Work.
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  • The Two Types of ROI: Return on Investment vs. Return on Influence
    The Two Types of ROI: Return on Investment vs. Return on Influence

    Considering the impact of your social-media presence

    by Christopher Tompkins

    In the marketing world, many businesses focus on ROI (return on Investment). However, when they don’t get the immediate monetary results they desire, they begin to pull away from social media marketing.
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  • Reimagining The Post Covid-19 Workforce
    Reimagining The Post Covid-19 Workforce

    Pandemic-style working from home may not translate easily to a “next normal” mix of on-site and remote working

    As the pandemic begins to ease, many companies are planning a new combination of remote and on-site working, a hybrid virtual model in which some employees are on premises, while others work from home. The new model promises greater access to talent, increased productivity for individuals and small teams, lower costs, more individual flexibility, and…
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  • Reshaping The Cybersecurity Landscape
    Reshaping The Cybersecurity Landscape

    How digitization and the COVID-19 pandemic are accelerating cybersecurity needs at many large financial institutions

    Cybersecurity for financial institutions was critical before COVID-19 hit—and likely even more so now. This year’s Deloitte and FS-ISAC survey reveals why firms may need to prioritize and reinvest in cyber protection programs
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