Issues & Innovations

  • Should We Be Worried About Inflation?
    Should We Be Worried About Inflation?

    Reconsidering its sources, consequences and appropriate policy remedies

    Several very good primers were recently written on how to think about inflation in the coming months. But as the reaction to monthly price inflation numbers that ever tick above a 2% annualized rate continues to be disproportionately angst-ridden, another one may be useful.
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  • 2 In 5 Americans Say Online Shopping Has Busted Their Budget
    2 In 5 Americans Say Online Shopping Has Busted Their Budget

    Americans say spontaneous spending makes them feel good, though they fail to realize the total amount they have spent on their credit or debit card until they see their monthly statement

    Shopping online from the comfort of your home can be easy and convenient, but it also leads to increased spending if you’re not careful.
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  • Don’t Look Now, But We Are Surrounded By Scams
    Don’t Look Now, But We Are Surrounded By Scams

    Thoughts on what’s real, what’s not and how we can learn to tell the difference

    Marketers and scam artists manufacture lies to get you to part company with your hard-earned cash.
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  • Share of Wallet & Household “Reach” Grows At Leading Financial Firms; Key Trust Metric Declines
    Share of Wallet & Household “Reach” Grows At Leading Financial Firms; Key Trust Metric Declines

    COVID-19 customer outreach yields higher intent to recommend

    Leading financial services firms increased reach[1] into U.S. households and grew share of wallet, reversing a 2019 dip. This growth occurred even as trust and other key success metrics dropped at the national level, driven by steep declines among the most affluent customers, in a new research report by Hearts & Wallets.
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  • Reimagining Work In The New Digital-First Workplace
    Reimagining Work In The New Digital-First Workplace

    Companies work to win the war for talent in the post-pandemic world

    The Future Forum, a consortium launched by Slack Technologies, Inc., to help companies reimagine work in the new digital-first workplace, is releasing a new global study that unpacks how 15 months of pandemic work has shifted employee expectations.
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  • Understanding The New Consumer Money Mindset
    Understanding The New Consumer Money Mindset

    How are financial brands transforming their outreach to respond to emerging consumer needs

    People’s financial lives are undergoing massive change in light of global disruptions—and financial brands must transform to meet their audiences’ critical needs.
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  • Pandemic Shifts Bring Fundamental Changes For Insurance
    Pandemic Shifts Bring Fundamental Changes For Insurance

    The most consequential being 'Big Government', accelerated digitalization, pivot to resilience and sustainability, and more remote working

    COVID-19 initiated or accelerated major changes in 2020 and 2021 – social, economic, political and technological. The Geneva Association's new report, The Global Risk Landscape after COVID-19: What role for insurance?, sheds light on which trends will stick and how insurance will be impacted.
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  • 6 Mindsets To Breathe Oxygen Into Your People
    6 Mindsets To Breathe Oxygen Into Your People

    Investing in your team and the air they breathe

    by Jason V. Barger

    We all could use a deep breath. Most teams and companies are still figuring out how to help support their people and engage with them remotely, in hybrid settings, and in-person gatherings.
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  • Public Infrastructure Cyberattacks May Pose Broad Financial Risk
    Public Infrastructure Cyberattacks May Pose Broad Financial Risk

    Rewards for successful breaches can be significant, making public infrastructure a tempting target for cyber criminals

    The recent Colonial Pipeline cyberattack illustrates the broader financial effects that can result from attacks on critical public infrastructure, Fitch Ratings says.
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  • US Businesses Face Historic Difficulty Finding Qualified Workers
    US Businesses Face Historic Difficulty Finding Qualified Workers

    Remote work is here to stay even amidst rapid reopening

    Amid a rapid reopening of the US economy and a huge increase in demand for workers, a new survey from The Conference Board found that businesses are having immense difficulty finding qualified workers. In fact, 80 percent of organizations hiring mostly industry and manual services workers report difficulty finding qualified workers, with 25 percent reporting…
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  • Don’t Lose Your Top Sales Talent to the Post-Pandemic Feeding Frenzy
    Don’t Lose Your Top Sales Talent to the Post-Pandemic Feeding Frenzy

    Just as pandemic-weary employees are preparing to leave their jobs en masse, recruiters are set to poach your top-performing salespeople. Here’s how to hang onto the best of the best

    As the pandemic winds down, two big trends are converging that should concern leaders everywhere. First, a mass exodus of talent is coming as burned out, frustrated employees seek greener pastures and better work-life balance. Second, as companies ratchet up their efforts to get back in the game full force, they are launching a talent…
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  • Narcissistic CEOs More Likely To Mislead Investors
    Narcissistic CEOs More Likely To Mislead Investors

    Are they reporting ’non-GAAP’ income?

    A recent study published by the American Accounting Association finds that narcissistic CEOs are more likely than other CEOs to make financial disclosures about their companies that stray from generally accepted accounting principles (GAAP) – and that these disclosures are likely to be more misleading.
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  • Men’s Health Often in Women’s Hands
    Men’s Health Often in Women’s Hands

    Education is needed to address root reasons why men avoid the doctor and promote overall wellness

    In connection with June's Men's Health Month, created to bring awareness of male-specific health issues, Aflac, a leading provider of supplemental insurance products in the U.S., released findings of its new 2021 Men's Health Issues Survey.
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