Life insurance carriers are finding their customers are starting to expect immediate and personalized service experiences based on their interactions with companies like Uber and Amazon. For carriers in the life insurance space, these new expectations could be viewed as a challenge, as this industry has historically had complex, lengthy, paper-driven processes and limited service…

"Disruptor” is such a loaded word, isn’t it? But it is a precise description of healthcare industry thought leaders like David Contorno of Lake Norman Benefits in Mooresville, NC, Mark Gaunya of Borislow Insurance in Boston, MA, and Andy Neary of The Olson Group in Omaha, NE.

A chronic epidemic of “non-communicable diseases” (NCDs) is sweeping the world in growing proportions.  NCDs include things like diabetes and heart disease, which are not “caught” but instead are created by factors that have a lot to do with diet and lifestyle. The fact that people’s choices are contributing to their own ill health makes the…

The ‘bring your own device’ trend has become an increasingly popular one over the last few years. A survey by ISACA suggests that 54% of employees have a personal device they use for work. Employees enjoy the freedom the BYOD scheme offers, and company balance sheets look healthier for the minimized hardware spend.

Once the domain of large institutions with deep pockets, Artificial Intelligence was a secret weapon to gain an edge over markets and gain insights into consumer behavior. More recently, RIAs and fee-based advisors are adopting AI to transform every aspect of their practice from the front-end to the back office.