Fidelity Works

New Bundled Solution for Small and Mid-Sized Businesses Can Help Simplify Employee Benefits

Increase Efficiency and Reduce Costs

Fidelity Investments® enhances integrated benefits portfolio with HR Services, Payroll, Health Savings Accounts and more

April 11, 2019 — BOSTON–(BUSINESS WIRE)–Fidelity Investments®, one of the industry’s most diversified financial services companies with $7.4 trillion in client assets, today announced the launch of Fidelity Works, a comprehensive suite of benefits services created exclusively for small and mid-sized businesses.

Fidelity Works offers small and mid-sized businesses1 a single, integrated experience to help manage a suite of company benefits that include payroll services, HR and benefits administration, health savings accounts (HSAs) and retirement savings plans. It also includes emerging benefits such as student debt repayment programs and charitable giving programs. While small and mid-sized businesses often have to manage multiple technologies, solutions and providers to administer their company benefits, Fidelity Works is a “one-stop” shop that can help employers spend less time and money on administration and more time on activities that can help grow their business.

Building on years of experience as a trusted benefits provider for thousands of larger organizations, Fidelity Works extends Fidelity’s breadth of best practices, technology and expertise to small and mid-sized businesses, as well as the third parties who work with these employers — which may include retirement advisors, employee benefits brokers, banks and certified public accounts (CPAs). Fidelity Works also improves the experience for employees of small and mid-sized businesses by providing an integrated view of their workplace benefits and delivering the same level of service and support that is available to employees at larger companies.

Time Is Money

“Time is money. We hear that in all facets of our lives, but it’s especially true for small and mid-sized business executives who are wearing multiple hats servicing all aspects of HR, payroll and employee benefits while trying to run their businesses as efficiently as possible,” said Chris Hock, head of Fidelity Benefits Marketplace. “Not only does Fidelity Works offer a full suite of benefits services through a single provider, but with that comes Fidelity’s unparalleled customer service and expertise that clients – and their employees – demand.”

Time is money. We hear that in all facets of our lives, but it’s especially true for small and mid-sized business executives...

Fidelity Works – An Integrated Suite of Benefits to Drive Value

Building on the tight integration between Fidelity’s payroll and retirement savings products, Fidelity Works provides employers and advisors with access to a broad portfolio of solutions:

  • Fidelity Payroll – full payroll and contribution processing, tax services, time and attendance management and Affordable Care Act (ACA) reporting.
  • Fidelity HR and Benefits Administration Services – one solution providing employee HR data management, recruiting, compensation management, talent development, and administration of health, disability, life, dental, flexible spending accounts and vision benefits. It also allows employers to automate common HR tasks and offers self-service capabilities to employees.


  • Fidelity HSA® – platform agnostic health savings account that seamlessly integrates with Fidelity payroll, retirement and benefits administration platform.
  • Fidelity Retirement – traditional 401(k) retirement savings plan including recordkeeping, trustee, testing and reporting services.
  • Emerging Products – an evolving suite of new solutions to address other employee needs and interests, especially those of millennial workers, including Fidelity’s Student Debt Employer Contribution Program and Fidelity’s recently-launched Workplace Giving Program.
  • Financial well-being and advice – financial education to help coach employees on their next step to financial wellness, as well as holistic investment advice to help employees create a financial plan and access to an investment professional to help them stay on track.

Current small and mid-sized Fidelity clients will receive the same premium-level of service, and continued access to their accounts. Through Fidelity Works, clients will see a tightly integrated experience and support of specialized resources as new services are added.

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About Fidelity Investments
Fidelity’s mission is to inspire better futures and deliver better outcomes for the customers and businesses we serve. With assets under administration of $7.4 trillion, including managed assets of $2.6 trillion as of March 31, 2019, we focus on meeting the unique needs of a diverse set of customers: helping more than 30 million people invest their own life savings, 22,000 businesses manage employee benefit programs, as well as providing more than 13,500 financial advisory firms with investment and technology solutions to invest their own clients’ money. Privately held for more than 70 years, Fidelity employs more than 40,000 associates who are focused on the long-term success of our customers. For more information about Fidelity Investments, visit
Fidelity Brokerage Services LLC, Member NYSE, SIPC
900 Salem Street, Smithfield, RI 02917
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1 Fidelity defines small and mid-sized businesses as have between 30-2000 employees.