Identity Theft

Watch Out for Scammers Claiming to be from the Social Security Administration

Guess what? You can’t always trust your caller ID

A public service announcement from the Better Business Bureau

March 22, 2019 — The New Year means the start of tax season. The Federal Trade Commission is warning people to be on the lookout for suspicious calls that claim to be from the Social Security Administration. Scammers are ramping up their efforts to steal Social Security numbers to use in filing fraudulent tax returns.

How the Scam Works

You answer the phone, and it’s someone alleging to be from the Social Security Administration (SSA) or another government entity. The name on your caller ID may even back that up that claim. The caller says your social security number has been used to fraudulently apply for a credit card or commit another crime. In order to fix the situation, the caller needs you to confirm your SSN and other personal information. If you don’t cooperate, the caller threatens to take you to court or have your Social Security number blocked or revoked.

No matter the details, the stories are designed to induce fear. Scammers hope that under pressure you will tell them your SSN and other sensitive personal information. Scammers can use SSNs to commit identity theft and file tax returns in your name to steal your refund.

How to Avoid the Scam

  • Never give personal information to unsolicited callers. If someone contacts you without your permission, refuse to tell them any personal information.
  • Remember, the SSA will never call you asking for your Social Security number. They will never ask you to pay anything, nor will they threaten your benefits.
  • Don’t trust your caller ID. The internet has made it possible for scammers to use fake IDs when they call your home. If you receive a suspicious call, don’t make any important decisions based on what your caller ID says.
  • Contact the Social Security Administration: If you are concerned about a call you received from someone who claims to be with the SSA, you can call the real SSA at 1-800-772-1213 (TTY 1-800-325-0778).

Here is a list of some of the most common scams being perpetrated on unsuspecting consumer.

No matter the details, the stories are designed to induce fear

For More Information

To learn more about other kinds of scams, go to BBB.org/ScamTips.

If you’ve been targeted by this scam, help others avoid the same problem by reporting your experience at FTC.gov/Complaint and BBB.org/ScamTracker.

 

For more than 100 years, Better Business Bureau has been helping people find businesses, brands and charities they can trust. In 2016, people turned to BBB more than 167 million times for BBB Business Profiles on more than 5.2 million businesses and Charity Reports on 11,000 charities, all available for free at bbb.org. The Council of Better Business Bureaus is the umbrella organization for the local, independent BBBs in the United States, Canada and Mexico, as well as home to its national and international programs on dispute resolution, advertising review, and industry self-regulation.