Names & Faces

Karen Dale Named Chief Diversity officer for AmeriHealth Caritas

Appointment will further cultivate diverse perspectives to drive a more inclusive business culture

PHILADELPHIA–(BUSINESS WIRE [])– Advancing its ongoing commitment to linking diversity, equity, and inclusion with performance excellence, AmeriHealth Caritas, a national leader in Medicaid managed care and other health care solutions for those most in need, announced today that Karen Dale has been named to the newly created position of Chief Diversity, Equity, and Inclusion Officer (CDEIO). She will report directly to CEO and Chairman, Paul A. Tufano, and will join the CEO’s Executive Council.

In her new role, Dale will be accountable for leading the planning and execution of diversity, equity, and inclusion initiatives across the organization. The CDEIO will drive and support the design, development and implementation of innovative diversity and inclusion strategies focusing on workforce, workplace, health equity, and supplier diversity.

AmeriHealth Caritas is regularly recognized for its diversity and inclusion [] programs, and this appointment prioritizes the company’s work in this space even further.

To Set A Course To Align Diversity, Equity & Inclusion

“We know that institutional racism is contributing to unequal treatment in our country, and this is wrong,” said Tufano. “AmeriHealth Caritas has always valued and practiced diversity, equity, and inclusion in every aspect of our work. Still, it’s clear that we must do more by making these principles more visible, and even more of a priority for our company.”

Added Tufano: “Karen’s proven leadership will help will set us on a course to further align diversity, equity, and inclusion with every aspect of our business, including strengthening our culture, our relationships with providers, suppliers, and vendors, and promoting greater health equity for our members. Karen also brings valuable perspectives and a passion for advocacy to this role. Her track record in developing partnerships and building consensus, both internally and externally, to achieve common objectives with lasting impact will ensure she is successful.”

Dale will drive and support the design, development and implementation of innovative diversity and inclusion strategies...

Dale, a registered nurse, has actively engaged in national conversations around race, equity and social justice — and under her leadership AmeriHealth Caritas’ DC plan has innovatively led key initiatives and utilized a network of diverse partners to tackle the many health-harming psychosocial determinants its members face.

Courage, Compassion

She will retain her current role as market president for AmeriHealth Caritas District of Columbia, the largest Medicaid managed care organization in Washington, D.C., leading an ethnically diverse membership of more than 120,000 enrollees who speak six different languages. Prior to leading AmeriHealth Caritas District of Columbia, Dale served in a number of senior executive management roles in government, the social sector and health care.

“Doing this kind work — linking diversity and inclusion with measurable business and cultural outcomes — requires both courage and compassion. I am grateful for this opportunity to lead an important initiative that matters to me personally and professionally,” explained Dale. “Times such as these call for listening and introspection, as well action. I am committed to facilitating conversations to create new perspectives and open hearts and minds, and ending the systemic racism that permeates the fabric of this country.”



About AmeriHealth Caritas
AmeriHealth Caritas is one of the nation’s leaders in health care solutions for those most in need. Operating in 13 states and the District of Columbia, AmeriHealth Caritas serves approximately 5 million Medicaid, Medicare, and Children’s Health Insurance Program (CHIP) members through its integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, and behavioral health services. Headquartered in Philadelphia, AmeriHealth Caritas is a mission-driven organization with more than 37 years of experience serving low-income and chronically ill populations. For more information, visit


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