Goodale is responsible for executing on client engagement and service strategy for the New York City Deferred Compensation Plan relationship
Sep 18, 2023–Voya Financial has hired Amy Goodale as vice president, strategic relationship manager for the company’s Wealth Solutions Government Markets team.
In this role, Goodale is responsible for executing on client engagement and service strategy for the New York City Deferred Compensation Plan relationship, which supports assets totaling $29.4 billion and 250,000 accounts. She will also focus on retaining relationships, while driving cross-service strategies across an array of Voya solutions, including Wealth and Health solutions, for government market clients.
“I am absolutely thrilled to return to Voya,” said Goodale. “This is an incredible opportunity, and I’m excited to leverage my more than 25 years of industry experience, focusing on relationship management, product and operational expertise, and strategic solutions to make an immediate impact on the Wealth Solutions Government Markets team.”
Years Of Experience
Most recently, Goodale served as assistant vice president of mid-large product management for Lincoln Financial. In this role, she focused on institutional clients while working with leadership and stakeholders to create balanced product solutions, as well as leading a team of relationship managers to deliver client’s strategic solutions. Prior to that, Goodale worked as a strategic relationship manager at Voya where she managed $6 billion of assets across 22 plan sponsors to deliver on goals with a client centric focus.
“We are excited to have Amy on the team and even more thrilled to have her back here at Voya,” said Deltra Hayes, senior vice president, leader, Government Markets at Voya Financial. “Her 25 years of experience in product, relationship management, sales support and operations, in addition to her leadership qualities, make her a great fit for this role. I look forward to her help driving our client and service strategy, especially within the Government Markets.”
Goodale received her Bachelor of Science in Business Administration, concentration in Finance with a minor in French, from Eastern Connecticut State University. Based inCanterbury, Connecticut, she started at Voya on Sept. 18 and reports directly to Hayes.