Brokers, clients, and employees benefit from easy, fully electronic experience from enrollment to policy delivery
New York, NY, July 11, 2016 – The Guardian Life Insurance Company of America® (Guardian), one of the nation’s largest mutual life insurers and a leading provider of individual disability income (DI) insurance, today announced the release of its new end-to-end electronic policy service, the first DI program of its kind in the industry.
Guardian’s end-to-end electronic service provides consumers with a faster and more convenient way to enroll, sign, purchase, retrieve and manage their Supplemental Income Protection Program (SIPP) policies, purchased through their employer.
“Consumers told us they want to enroll and access their policies from their tablet, cell phone and computer. We listened and delivered,” said Lawrence Hazzard, Vice President of Product Strategy for Disability Income. “Customers can now purchase and manage their disability income insurance how, when and where it’s convenient for them, and producers can focus on growing their client relationships instead of spending time on administrative details.”
Guardian’s end-to-end electronic service adds value in multiple ways:
- Education platform: Guardian’s personalized enrollment sites are built on an educational platform, creating an opportunity for consumers to better understand policy options and their personal coverage needs.
- Electronic enrollment: Processing is more accurate and efficient with electronic enrollment, which uses the client’s information to pre-populate forms and eliminates the need to manually enter duplicate information on multiple forms.
- E-signatures: Guardian’s electronic services provide e-signature capability that allows consumers to save time by signing policies electronically, while also allowing producers to quickly and easily deliver and change plans.
- ePolicy delivery: Consumers can immediately download a copy of their policy, speeding the process and reducing producer costs by eliminating the need to print and mail policies. What used to take weeks can now be accomplished in a single day.
- Online portal: Consumers can access, manage, make payments and update their policy through their personal portal, simplifying the process of changing policy information for both consumers and producers.
“Our SIPP policy is both non-cancellable and guaranteed renewable, which means the consumer’s premium rates and policy provisions will not be changed as long as premiums are paid on a timely basis,” Hazzard said. “There are no medical questions; only a few qualifying questions; and it’s portable. Consumers can keep their SIPP coverage if they change employers. End-to-end electronic management makes this process seamless for everyone involved.”
Guardian’s individual disability income and life insurance policies also offer the convenience of ePolicy delivery.
Disability insurance Policy Form 1200 underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA, a wholly owned stock subsidiary of The Guardian Life Insurance Company of America, New York, NY. For Policy Form 1200, the expected benefit ratio is 60% (NY). Product provisions and availability may vary by state. Optional riders are available for an additional premium.
About Guardian
The Guardian Life Insurance Company of America® (Guardian) is one of the largest mutual life insurers with $7.3 billion in capital and $1.5 billion in operating income (before taxes and dividends to policyholders) in 2015. Founded in 1860, the company has paid dividends to policyholders every year since 1868. Its offerings range from life insurance, disability income insurance, annuities, and investments to dental, vision, and 401(k) plans. The company has approximately 8,000 employees and a network of over 3,000 financial representatives in more than 70 agencies nationwide. For more information, visit Guardian’s website: www.GuardianLife.com, Facebook page: https://www.facebook.com/GuardianLife/, and Twitter: @GuardianLife.
