In The Worksite

Financial Security Begins At Work

Study: Six in ten workers feel more secure because of workplace benefits

MassMutual stepping up benefits education at the workplace as study identifies need for more financial education

SPRINGFIELD, Mass., Feb. 26, 2018 – Nearly six in 10 middle-income Americans say they feel more financially secure as a result of financial and insurance benefits they receive through their employer, according to a study by Massachusetts Mutual Life Insurance Co. (MassMutual). However, not all workers agree, especially those with lower-incomes, which may indicate a need for more financial education through the workplace.

Fifty-eight percent of middle-income workers overall say they feel more secure because of benefits at work, according to the MassMutual Workplace Benefits Study1. The internet-based research was conducted on behalf of MassMutual by Greenwald & Associates and polled 1,010 working Americans ages 25-65 who had annual household incomes of between $35,000 and $150,000 and participated in making household financial decisions.

While 65 percent of upper-middle-income Americans or those with annual household incomes of $75,000 to $150,000 point to employee benefits as a source of greater financial security, only 42 percent of those with incomes of less than $45,000 say the same, the study finds. Those who do not feel as financially secure are less likely to have access to benefits such as a 401(k) or other retirement savings plan, or life, disability, accident or dental insurance.

A Knowledge Gap

“MassMutual’s study indicates that there may be a knowledge gap in the understanding and use of employee benefits among certain employee populations,” said Jon Shuman, Leader of MassMutual’s Voluntary Benefits unit. “More lower- and middle-income workers are likely to say that they wish their employer did more to help them set financial priorities than upper-middle-income workers.”

MassMutual is stepping up its efforts to educate workers about how insurance benefits may help solve some individual financial problems and protect household finances. The insurer is systematically training dozens of retirement education specialists around the country to educate workers about how insurance benefits may complement their retirement savings and be used to meet individual financial security needs.

there may be a knowledge gap in the understanding and use of employee benefits among certain employee populations

Meanwhile, MassMutual is launching a marketing campaign for insurance brokers, including direct mail, email, video and advertising, to promote the value of critical illness and accident insurance to help protect workers’ personal finances from unexpected financial emergencies, Shuman said. MassMutual offers critical illness, accident, disability and life insurance at the workplace. Sales of voluntary benefits continue to grow as employers and employees alike learn more about how such benefits may enhance financial wellness, he said.

A Focus on Wellness

“A key to promoting greater financial wellness is a greater partnership between insurers, brokers and employers to promote education about financial wellness,” Shuman said. “MassMutual is ramping up its capabilities as more employers focus on the financial wellness of their employees.”

Although only one in four employees is offered financial education at work, MassMutual’s study finds, as many as half would welcome additional help or guidance on personal finances from their employer. Moreover, 51 percent expressed a desire for their employer to provide more education about saving for retirement.
Millennials are dramatically more open and interested in receiving help at the workplace. Seven in 10 Millennials would welcome financial planning services and six in 10 would be interested in budgeting assistance at work, according to the study.

When polled, many workers express interest in specific employee benefits. For example, 78 percent of survey respondents said they were “very interested” or “somewhat interested” in disability insurance, MassMutual’s study found, with interest high across all income levels.


Middle-income Workers Interest in Workplace Benefits
(Very or somewhat interested) Household income
Disability insurance78%83%78%76%
Continuation of retirement plan contributions while disabled74657874
Critical illness insurance74748170
Accident insurance67657264
Low-cost emergency loans57606154
Repayment of college loans while disabled36343836
Pet insurance24223022


“While workplace benefits can help employees feel more financially secure, each employee’s personal financial situation is unique,” Shuman said. “Employers and brokers can help through education and make a wide range of benefits available on a voluntary or employee-paid basis to meet as many individual financial needs as possible.”


About MassMutual
MassMutual is a leading mutual life insurance company that is run for the benefit of its members and participating policyowners. MassMutual offers a wide range of financial products and services, including life insurance, disability income insurance, long term care insurance, annuities, retirement plans and other employee benefits. For more information, visit